Job Information
  • Title: Call Handler
  • Reference: BBBH8156_1696765745
  • Location: United Kingdom,Essex
  • Sector: Professional Services
  • Salary: £22000 - £24000 per annum
  • Salary From: 22000
  • Salary To: 24000
  • Type: Permanent
  • Contact: Milo Williams

Call Handler

Rubix M&E are a trusted partner for some of the largest Energy and Utilities companies to provide both temporary and permanent candidates, growing their internal teams. Quality is at the core of our focus.

Our client is currently looking for a Call Handler to join their fun and growing Customer Service team. In the role of Call Centre Operator, you will play a vital role in providing exceptional customer service and ensuring that clients receive prompt and accurate assistance in securing appointments for the Company's services.

Amongst other responsibilities, the main focus of the role will be to receive inbound calls from clients seeking to book appointments for various housing-related services and provide professional and empathetic customer service while actively listening to client inquiries and concerns. You will use a computerised system to accurately record and update client information, appointment details, and relevant notes.

To be considered for the role, you will need to be able to demonstrate previous experience in a call centre or customer service role, particularly in handling appointments or bookings. You will have strong communication skills, both verbal and written, with the ability to effectively convey information to clients and colleagues, along with active listening skills to understand client needs and provide appropriate solutions. You will have well-developed IT skills with proficiency in using call centre software, databases, and standard office applications, including Microsoft Office packages

On offer for the right candidate is a competitive base salary of £24,000, comprehensive benefits and a chance to join a growing team at a key period in their journey

Salary: £24,000.00 per year
Work Location: Brentwood

Apply now or call a member of our specialised M&E recruiters on 01473 747 385.
You can also register your CV on our website, http://www.rubixme.co.uk/ to stay up to date with our latest M&E vacancies.
Rubix M&E - The UK's no.1 Mechanical and Electrical Recruitment Agency.

Apply now

Call Handler

Rubix M&E are a trusted partner for some of the largest Energy and Utilities companies to provide both temporary and permanent candidates, growing their internal teams. Quality is at the core of our focus.

Our client is currently looking for a Call Handler to join their fun and growing Customer Service team. In the role of Call Centre Operator, you will play a vital role in providing exceptional customer service and ensuring that clients receive prompt and accurate assistance in securing appointments for the Company's services.

Amongst other responsibilities, the main focus of the role will be to receive inbound calls from clients seeking to book appointments for various housing-related services and provide professional and empathetic customer service while actively listening to client inquiries and concerns. You will use a computerised system to accurately record and update client information, appointment details, and relevant notes.

To be considered for the role, you will need to be able to demonstrate previous experience in a call centre or customer service role, particularly in handling appointments or bookings. You will have strong communication skills, both verbal and written, with the ability to effectively convey information to clients and colleagues, along with active listening skills to understand client needs and provide appropriate solutions. You will have well-developed IT skills with proficiency in using call centre software, databases, and standard office applications, including Microsoft Office packages

On offer for the right candidate is a competitive base salary of £24,000, comprehensive benefits and a chance to join a growing team at a key period in their journey

Salary: £24,000.00 per year
Work Location: Brentwood

Apply now or call a member of our specialised M&E recruiters on 01473 747 385.
You can also register your CV on our website, http://www.rubixme.co.uk/ to stay up to date with our latest M&E vacancies.
Rubix M&E - The UK's no.1 Mechanical and Electrical Recruitment Agency.

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